Welcome Aboard ROTA Dial-A-Ride

ROTA Dial-A-Ride is a general public, door to door demand response public transit system operated by a private contractor under contract to the Riverbank-Oakdale Transit Authority (ROTA). ROTA Dial-A-Ride provides service to residents and visitors of the Cities of Riverbank and Oakdale and the immediate surrounding unincorporated areas with limited service to Modesto and the Orange Blossom Rd. General Public passengers that begin or end in an area not served by the ROTA Trolleys would be eligible to use ROTA Dial-A-Ride. Any general public trips near the ROTA Trolleys must be taken on the ROTA Trolleys.

The rider does not have to be standing at the curb, but should be in a location that allows him/her to see the ROTA Dial-A-Ride when it arrives. The rider should be able to get to the vehicle. If the rider does require more assistance, an attendant may ride for free, if arrangements are made in advance. Arrangements can be made on a case-by case basis for those persons requiring extra assistance.

ROTA Dial-A-Ride service is designed to benefit those persons unable to utilize ROTA Trolley. ROTA Dial-A-Ride operates a shared ride program, and rides will be grouped whenever possible.

How to Use ROTA Dial-A-Ride

To use the service, the rider or his/her representative must make a reservation at least 2 hours in advance by calling (209) 869-7444. TTY/TDD users, use California Relay Service by calling 711. Reservations may be made up to 14 days in advance.

Reservations are required two (2) hours prior to the end of service.
Give the following information:
• Address where you are to be picked up.
• Address where you want to go.
• When you want to be picked up or appointment time if applicable.
• How many will be traveling.
• If you need a return trip.
• If you have a special need.
• Phone number where you can be reached.
• If you are bringing a bicycle.
Call two (2) hours in advance. The dispatcher will give you an estimated time of pick up. Please be ready. ROTA Dial-A-Ride may arrive up to fifteen (15) minutes before or after your scheduled time. If you no longer need a ride, call at least fifteen (15) minutes in advance to cancel.

Subscription rides are available to those who need a ride daily, weekly or monthly. You are required to ride ROTA Dial-A-Ride for two complete weeks before being eligible for this service. The subscription service continues automatically until you cancel it.

Riders who have a permanent weekly schedule, may request a permanent pick up time. Riders may call up to 14 days in advance to schedule a trip. Riders must call in advance to cancel the scheduled trip(s), if needed.

If you do not need ROTA Dial-A-Ride, please call ROTA Dispatch at least one (1) hour before your scheduled trip. Failure to do so will result in a no-show. A rider may lose their riding privilege for 30 days after three consecutive no shows within a one-year period.

Service Hours, Fares and Other Information

Dial-A-Ride Service Hours

Monday-Friday from 6:00 AM to 7:00 PM
Saturday from 8:00 AM to 5:30 PM
No service is provided on Sunday.
Last reservations are taken at 5:00 PM , Monday-Friday and 3:30 PM on Saturday.

ROTA Dial-A-Ride does not operate on New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day or Christmas Day.

Dial-A-Ride Fares

Cash Fares -
Local Service General Public* ages 4-64                                                                  $ 2.00
Seniors (age 65 & older), Passengers with Disabilities                                               $ 1.50

Zone Service (Service to Orange Blossom Rd and Modesto Amtrak Station)
General Public, Seniors and Passengers with Disabilities                                           $ 3.00

Local FastTicket (10 Tickets) -
General Public ages 4-64                                                                                       $20.00
Seniors (age 65 & older), Passengers with Disabilities                                               $15.00

Zone FastTicket (10 Tickets) - (Service to Orange Blossom Rd and Modesto Amtrak Station)
General Public ages 4-64                                                                                       $30.00
Seniors (age 65 & older), Passengers with Disabilities                                               $30.00

Transfers to MAX, StaRT, MADAR, SJRTD are $ .25 each.

* Children under the age of 9 must be accompanied by a fare paying passenger age 16 years or older. Each passenger is allowed 2 children age 3 or younger. Additional children are $1.50 each.
ROTA Dial-A-Ride accepts cash and prepaid fares. The 10 ride FastTicket can be purchased from the bus driver, ROTA office at 2808 Patterson Rd., Riverbank, Riverbank City Hall or Oakdale City Hall.

Dial-A-Ride Certification

Persons with disabilities and seniors (age 65 and older) are required to fill out an application. Proof of disability from a medical professional or age verification is required in order to obtain an identification card. The rider is required to show the identification card to use ROTA Dial-A-Ride.

If you would like an application form for seniors and persons with disabilities passengers, please click here to download an application. You can also find applications on the buses, at Oakdale City Hall, Riverbank City Hall, Oakdale Senior Center, Riverbank Library and the Oakdale Library or you can call (209) 869-7444 ; TTY/TDD users call 711 (via California Relay Service) or write:

Riverbank-Oakdale Transit Authority
2808 Patterson Rd.
Riverbank, CA 95367

Other Policies for Using ROTA Dial-A-Ride

Wheelchairs are required to be in good working order with functional brakes. Our drivers are not allowed to push wheelchairs up or down inclines or over barriers. We encourage wheelchair users to remain in their chair and wear a lap belt during boarding and deboarding, as well as while riding ROTA Dial-A-Ride. All mobility devices will be secured to the bus.

Be ready when the bus arrives. Bus Drivers only wait three (3) minutes, five (5) minutes for ADA passengers. If you no longer need a ride, call and cancel at least 15 minutes before your scheduled trip. Drivers are not allowed to leave sight of their bus or enter a private residence or business.

No smoking, eating or drinking on the bus.

Shoes and a shirt must be worn at all times on the bus.

Drivers cannot enter your home.

Wheelchairs must be secured.

Service animals are permitted for passengers with disabilities but must be under control of the passenger at all times.

Shopping bags cannot take up any seats. This includes the area designated for wheelchairs. No more than three (3) shopping bags are allowed. Small shopping carts must be folded and not placed in aisles.

Strollers must be folded and not placed in aisles.

Our drivers are limited to making one (1) trip to your door with packages and bags. Please plan your shopping trip accordingly.

Our drivers are not permitted to make destination changes. If your plans change, please let us know by calling (209) 869-7444 .

ROTA provides free transportation to and from a StaRT bus stop for Jury Duty. You will be required to show your juror summons to the bus driver when boarding. Passengers will transfer to the StaRT Route 60 to continue into Downtown Modesto to the courthouse. Please inform us when making your reservation that you are going to Jury Duty.

Bicycles are allowed on ROTA Dial-A-Ride buses. Please notify the dispatcher when making reservations that you want to bring your bike on board.

NOTE: Some of these rules are part of the California Penal Code Sec 640. Violations may result in refusal of service and possible prosecution.

Reservations and Information Call (209) 869-7444

Ride On!