How do I become eligible to ride ROTA?
ROTA is available to the general public, students, seniors and those
with disabilities. If you are General Public you may access ROTA during
business hours. If you have a disability, or are 65 and older, pick up an
application for ROTA at one of the listed locations, or call 869-7444.
Complete the application and if a signature is needed, have it signed by
your physician. You will then be eligible to receive the discounted rate.
Where can I pick up applications, tickets and information?
Riverbank-Oakdale Transit Authority
Riverbank Industrial Park 5300 Claus Rd.
Riverbank, CA 95367
Oakdale City Hall 280 N. Third St.
Oakdale, CA
You may also purchase tickets and get information from
your driver.
How do I arrange a ride?
To make a reservation, call: 209 869-7444, TTY/TDD: 711 ROTA operates
Monday – Friday 6:30 a.m. to 5:30 p.m. No Saturday or Sunday service is
provided.
ROTA Dial-A-Ride does not operate on New Years Day, Memorial Day,
Independence Day, Labor Day, Thanksgiving Day or Christmas Day.
Reservations are required the day before your requested trip, with the
exception of Zone rides. This will allow us to schedule your ride in a
timely manner. You may call at least two hours in advance the same day, but
your request will be filled on a space available basis and will cost double
your fare.
Give the following information:
• Address where you are to be picked up.
• Address where you want to go.
• When you want to be picked up or appointment time if applicable.
• How many will be traveling.
• If you need a return trip.
• If you have a special need.
• Phone number where you can be reached.
• If you are bringing a bicycle.
Can I get Regularly-Scheduled Trips?
Riders may call up to 14 days in advance to schedule a trip. Riders
who have a permanent weekly schedule, may request a permanent pick up time.
Riders must call 30 minutes in advance to cancel the scheduled trip(s), if
needed.
How do I cancel a ride?
If you don’t need a ride after you have scheduled one, please call and
cancel as soon as possible, but not less than 30 minutes before the
pick-up time. Three no-shows in a year may be cause for suspension of ROTA
service for 30 days.
Personal Care Attendant
Seniors and those with disabilities may have one Personal Care Attendant
(PCA) ride with them free. The PCA must ride to and from the same
destination as the ADA individual.
If you do not need ROTA Dial-A-Ride, please call ROTA Dispatch at least
30 minutes before your scheduled trip. Failure to do so will result in a no-show. A rider may lose their riding privilege for 30 days after three consecutive no shows within a one-year period.
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